Due to COVD-19 couriers are all facing additional delays which are out of our control. Please be patient as times stated may increase by another 4 days for express and 15 days for Passport option.
We are delighted to offer our customer free shipping on orders over the value of $250 USD.
Orders are processed within 24-48 hours Monday to Friday depending on your location and our limited staff.
You now have a few shipping options to choose from;
- Passport (no duties paid) which is a more cost effective option which is estimated to take between 10-15 business days*.
- Passport (with duties paid for people in countries that charge customs import duties and taxes - see note below) which is estimated to take between 15-20 business days*.
- Fedex Priority with an estimated delivery, within 7-10 days* for deliveries outside of USA.
- Fedex Home Delivery within the USA has an estimated delivery of 3-7 business days*
Please note, the estimated delivery times do not include order processing time.
*COVID-19 affected days depending on where in the world you are and if any major public holidays affect our couriers and fulfilment centre.
Once your order is collected from the fulfilment centre Innika Choo has no control over the delivery. Any change requests or tracking follow up need to be communicated directly with the courier assigned to your product.
If your purchase is a pre-order, please refer to online info for approximate dispatch date. If you purchase a ready to ship and a pre-order item within the same order both will be sent together at time of pre-order completion and dispatch. If you would like your ready to ship earlier please order separately.
Please note, during new collection releases there may be slight delays.
If your purchase is a sales item please anticipate a longer delivery time due to busier period. This could be anywhere from 4-15 business days.
"Free Shipping" is available at specific times under our discretion to orders with T&C's. These terms include combining shipping for multiple separate orders made if made within a few days of each other.
*Note; Free Shipping is based on the 8-14 day delivery time (unless stated otherwise) and does not include any potential / unforeseen customs duties and taxes that maybe charged by your country. Please see below for more information. Option for paid shipping with duties covered and or Priority Mail delivery times are still available for you.